Where is my parcel?

We answer:

As soon as the package leaves our warehouse, you will receive a shipping confirmation. On the same day the shipping company will send you a tracking number to see the current location of your parcel. If you didn´t receive an e-mail, please contact us.

When will my order be shipped?

We answer:

Once we received your payment, your order will be printed (mo-fr) and packed. If we receive your order before 2pm, we’ll send your order usually on the same. The status of your order can be followed in your customer account.

How to track my package?

We answer:

Your chosen shipping company sends you a shipping confirmation to see the current location of your parcel. If you didn´t receive an e-mail, please contact us.

Can I pay with credit card?

We answer:

Yes, you can use the credit card option during check out as a service of PayPal PLUS - without registration.

Can I pay on account?

We answer:

Yes, you can. Kindly note that this is a PayPal PLUS service but there is no PayPal registration needed.

What payment methods do you offer?

We answer:

You can pay through: bank tranfer in advance, PayPal, credit card (PayPal Plus service), pay on account (PayPal Plus service) and sofortüberweisung.

What is PayPal?

We answer:

PayPal provides an easy and quick way to send money online. Once your registered on PayPal, you will be asked to log in to your account during the checkout process and confirm the payment. Don't worry, your financial information will never be visible to sellers or online shops. Since we will receive the proof of your payment immediately, your package will be send out usually within 24h (mo-fr).

How does sofortüberweisung (directebanking) work?

We answer:

Pay your purchase directly after completing the order with your usual online banking data – easy and safe. You do not need an account. Since we will receive the proof of your payment immediately, your package will send usually within 24h (mo-fr).

Which amount of feed is good for my rabbit?

We answer:

The daily ration of an adult rabbit should be between 80-100g. However, this value is only a recommendation, because the actual need depends on physical activity and individual metabolism. grunhopper Adult can have a balancing effect for weight problems. If you comply with the daily ration a weight gain cannot occur. Very slim rabbits can be fed as necessary. Due to the high volume of our basis feed and the valuable, natural ingredients you need comparatively small quantities!

What is “fresh green”?

We answer:

Fresh green is an essential component for rabbits. In summer you can provide meadow or wild herbs. Very popular are dandelion, ribwort plantain, greater plantain, daisies, shepherd´s purse, clover, yarrow and so on. In winter you can fall back on fresh branches and green leaf vegetables from the supermarket. Particularly suitable are leaf spinach, Chinese cabbage, endive, lamb´s lettuce, kale, kohlrabi, carrot cabbage.

How long last 5 kg feed?

We answer:

The big packages will suffice about 1,5 months for two inside rabbits. The time period varies according to the additional feeding.

How long can I use the feed?

We answer:

The feed mixtures are prepared always fresh. As a result, we can ensure a short storage time and a high natural vitamin concentration. The durability is 9-18 month depending on the kind of feed.

I've a rabbit with a missing teeth. What can I feed?

We answer:

We observed that rabbits with teeth problems accept our grunhopper Plantago and Purgrun very well. Additional this feed types are suitable for a good abrasion of the remaining teeth.

How to prevent a malpositioned teeth?

We answer:

Crucial factors here are the consistence of the nutrition and the duration of the feed intake. It is important that the feed must be chewed and the rabbit ingests a lot of hay or straw. Furthermore, a lot of wood in the rabbit warren is advisable. Wood houses, wood manger or fresh branches will be gladly eaten.

What can I do to prevent urolithiasis upon my rabbits?

We answer:

It is appropriate to ensure that the whole food plan has a moderate calcium content. An oversupply of calcium can be avoided by waiver of certain feed (for example dried alfalfa, fodder with a calcium content over 4 g / kg feed). In addition, enough fresh water should be always available, preferably you should use a water bowl.

What is the best nutrition for young rabbits?

We answer:

You should feed a special youth fodder with a low content of protein and slightly increased content of calcium e.g. grunhopper Junior. Baby rabbits do not tolerate a feeding change up to 12 weeks and therefore must have always the same food.

Can my young rabbits eat fresh green?

We answer:

Please ask your breeder which vegetables, fruits or wild herbs the mother had eaten. Just the same you can feed your small rabbits. If the breeder didn’t feed green fodder, please wait with the slowly familiarization until 12th week.

Can adult rabbits also eat grunhopper Junior?

We answer:

Our Junior fodder is also suitable for older rabbits, especially for large races, because it is very rich in energy.